SongDad

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information on SongDad.

Last Updated: September 2, 2025

Privacy at a Glance

Your Music Stays Yours

We never claim ownership of your audio files or creative content.

Secure Storage

All files are encrypted and stored on secure, industry-standard servers.

No Data Selling

We never sell your personal information to third parties.

You Control Your Data

Download or delete your data at any time.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Username and password (encrypted)
  • Professional information (studio name, role, etc.)
  • Contact information and billing details

Content and Files

We store the creative content you upload:

  • Audio files (songs, stems, multitracks, etc.)
  • Project metadata and song information
  • Client communication and feedback
  • File versions and revision history

Usage Data

We automatically collect information about how you use our service:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and features used
  • Time spent on the platform
2. How We Use Your Information

We use your information to:

Service Delivery

  • Provide file storage and management
  • Enable client collaboration features
  • Process payments and generate invoices
  • Maintain version control and backups

Communication

  • Send service updates and notifications
  • Provide customer support
  • Share product news and features
  • Respond to your inquiries

Security & Legal

  • Prevent fraud and abuse
  • Comply with legal obligations
  • Protect intellectual property
  • Maintain service security

Improvement

  • Analyze usage patterns
  • Improve our services
  • Develop new features
  • Optimize performance
3. Information Sharing

πŸ”’ We do not sell your personal information to third parties.

Your creative content and personal data remain private and secure.

We may share information in these limited circumstances:

With Your Consent

When you explicitly choose to share files or collaborate with clients and team members.

Service Providers

We work with trusted third-party services for payment processing, cloud storage, and email delivery. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption

  • All data encrypted in transit and at rest
  • Secure SSL/TLS connections
  • Encrypted file storage
  • Secure password hashing

Access Controls

  • Role-based access permissions
  • Two-factor authentication available
  • Regular security audits
  • Employee access monitoring

Infrastructure

  • Secure cloud hosting
  • Regular security updates
  • Firewall protection
  • Intrusion detection systems

Backups

  • Automated daily backups
  • Geo-redundant storage
  • Version history preservation
  • Disaster recovery procedures
5. Data Retention

We retain your information for the following periods:

Account Information

Personal and billing details

Until account deletion

+ 30 days for legal compliance

Audio Files & Projects

Your creative content

Until deletion by user

Or account termination

Usage Analytics

Aggregated usage data

2 years

Anonymized after 6 months

Payment Records

Invoices and transactions

7 years

Tax and legal requirements

6. Your Rights

You have the following rights regarding your personal information:

πŸ” Access

Request a copy of all personal information we have about you.

✏️ Correction

Update or correct inaccurate information in your account.

πŸ—‘οΈ Deletion

Delete your account and all associated data permanently.

πŸ“€ Portability

Download your data in a machine-readable format.

🚫 Objection

Object to certain types of data processing.

⏸️ Restriction

Limit how we process your personal information.

πŸ’‘ How to Exercise Your Rights

Contact us at [email protected] or use the data management tools in your account settings.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies

Required for basic functionality like authentication and security. These cannot be disabled.

Analytics Cookies

Help us understand how you use our service to improve performance and user experience.

Preference Cookies

Remember your settings and preferences for a personalized experience.

Cookie Management

You can manage cookie preferences through your browser settings or our cookie preference center.

8. Third-Party Services

We work with trusted third-party services to deliver our platform:

Payment Processing

Stripe handles all payment transactions securely.

Subject to Stripe's privacy policy and terms of service.

Cloud Storage

Audio files are stored on secure cloud infrastructure.

All providers are SOC 2 Type II certified.

Email Services

Transactional emails and notifications are sent via trusted providers.

Email addresses are not shared with marketing platforms.

Analytics

Privacy-focused analytics help us improve the service.

No personal information is shared with analytics providers.

9. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

How We Notify You

  • Email notification for significant changes
  • In-app notification when you next log in
  • Updated "Last Modified" date at the top of this page
  • 30-day notice period for major policy changes

Your continued use of SongDad after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Privacy Questions

Email: [email protected]

Response Time: 48 hours

General Support

Email: [email protected]

Response Time: 24 hours

Mailing Address:

SongDad Privacy Team
[Your Business Address]
[City, State, ZIP]
[Country]

Thank you for trusting SongDad with your music and data. We're committed to protecting your privacy.